FAQ's from Visual Steps
I am a senior and I have never worked on a computer. What is the best book for me to start with?
First determine which version of Windows is installed on your computer:
- Windows 98
- Windows Me
- Windows XP
You can see which version you have when you start up your computer. It appears on your computer monitor.
Do you have Windows XP?
Than we suggest beginning with: Windows XP for Seniors
I am a senior and have already finished a beginners book. I want to learn more. Which book is best for me?
If you have a basic understanding of the computer you can further your skills by choosing one of the following books:
For Windows XP:
- Internet and E-mail for Seniors with Windows XP
- Digital Photography for Seniors
Can I use a book about Windows XP on a computer with Windows 98?
I would advise not using the following books with Windows 98. The two versions of Windows are very different from one another.
Where can I buy the books from Visual Steps?
The Visual Steps books are available in bookstores and online at www.amazon.com and www.barnesandnoble.com.
Tip:
Table of contents and excerpts from the first chapter are available on this website (PDF-files). In this way you can get an idea whether a book meets your expectations.
I am having trouble learning to use the computer mouse. What can I do?
Getting used to working with the mouse is a question of practice, practice, practice. Make sure your mouse has been correctly configured. See Chapter 11 in Windows XP for Seniors. Consider replacing your computer mouse with a newer model. There have been recent ergonomic improvements in design helping to reduce the risk of injury and discomfort.
I have used a book from Addo Stuur which utilises the Visual Steps-method and it suits me fine. Are the other books written in the same handy step by step manner?
Yes, every Visual Steps book follows the same step by step manner.
If you have tried one book, you know exactly what to expect in any of the other books. If this method suits your needs you can select any of the Visual Steps books without hesitation.
If you already have basic Windows-skills, you will be able to work through any of the other available Visual Steps books.
Each book is written for the user who has no previous knowledge of the specific program or application. With each book you learn the particular functions of the program in an easy step by step manner.
How will I know if a particular book is right for me?
You can learn basic computer skills in the following beginners book: Windows XP for Seniors
If you have completed this book you will have enough technical knowhow to use any of the other books from Visual Steps.
In the foreword of each book, I always mention if there is any previous knowledge necessary before starting the book.
Tip:
Test your computer knowledge at www.ccforseniors.com
How can I find out if a book will interest me?
Our website features detailed descriptions of each book that we offer. Thus it is easy to find out if a particular book suits your needs. In addition, for each book we have made the following downloads available:
- Table of Contents
- Sample Chapters
We hope in this manner to provide enough preliminary information about each book that we offer.
I follow each step as written in the book but something else appears on the screen. How is this possible? What should I do?
We try our best to present each step correctly. However, it is possible that the program you are working with has a different configuraton which can cause other results. Our books are written utilizing the standard installation of the specific program discussed.
Usually, you can still perform the excerise even when the computer screen shows something different. If not, skip this step and go to the next one.
I think I have discovered a mistake in a book. What should I
do?
Together with our editors, we try our best to avoid mistakes. Every book
is heavily tested. But it is always possible that a particular step is
skipped or an image is not correct.
I greatly appreciate hearing from you when this happens! In this way we
can make sure that future printings will be corrected.
Send your suggestions or comments to: info@visualsteps.com.
What is Bookware?
Bookware is a unique Visual Steps product: book + complete software together in one package. A Bookware product includes the full version of the specified software. The book and software are offered together for a reduced price. You will have a complete package to get you started right away. Because we buy in volume, we can pass the savings on to you.
How do I open the PDF files found on this website?
You can open, view, print or download any PDF document such as the Table of Contents; Sample Chapters and Tips and Tricks with the program called Adobe Reader. If the program is already installed on your computer, clicking on a hyperlink to a PDF file will start Adobe Reader automatically and allow you to view the file. If this does not happen, then you will first need to go to the Adobe website and download and install this free program.
Click here for additional information about Adobe Reader.
Tip: Visual Steps provides a free guide for Adobe Reader 7 and 8. See our Free Download page.
Why should I register my book?
Registering your book gives the following advantages:
- You will receive our free newsletter
- You will receive early notification of new products
- We share with you not only our experiences and knowledge but go further by giving you tips and hints, suggestions and experiences from other new computer users.
- Exclusive special offers only for registered users
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